Napster won’t stream songs anymore

September 22nd, 2008

If you have an internet connection and have tried the obvious (firewalls, restarting the computer, etc) and you still can’t stream songs from napster it may be that your Windows Media Player settings have decided to randomly change.

I had to phone up Napster support in the end, having tried everything else, and although they are also helpful and friendly, hopefully this will save someone else some time.

Steps to take:

  1. Close down Napster (including the icon in the start bar by the clock).
  2. Open up Windows Media Player (assuming WMP 11).
  3. Go to Tools > Options
  4. On the Player tab, check that ‘Connect to the Internet (overrides other commands)’ is ticked
  5. Go to the Network tab, check that RTSP/UDP is unticked.
  6. If you have the same problem I did, there won’t be anything in the ‘Streaming proxy settings’ box.
  7. Close Window Media Player
  8. Open up ‘My Computer’
  9. Go to Tools > Folder options
  10. Click on the view tab
  11. Select ‘Show hidden files and folders’
  12. Untick ‘Hide protected operating system files’
  13. Go to C:\Documents and Settings\Your Username\Local Settings\Application Data\Microsoft\Windows Media\11.0
  14. Delete the file WMSDKNS.xml
  15. Open up Windows Media Player and check you now have ‘Streaming proxy settings’ on the network tab of options.
  16. Close down WMP.
  17. Open up Napster
  18. Start streaming again! :)

If that doesn’t work, give Napster support a call. They’re pretty good, better than most support companies I deal with.

Posted by Cohen Filed in Googled, Technology

5 Responses to “Napster won’t stream songs anymore”

  1. My PC won’t stream live audio from radio stations or Napster. - Computer Forum - PC Hardware, Software Forums My PC won't stream live audio from radio stations or Napster. - Computer Forum - PC Hardware, Software Forums Says:
    September 22nd, 2008 at 7:15 pm

    [...] My computer recently stopped streaming music from Napster randomly. After a quick Google I found it may be something to do with my Streaming proxy settings in Windows Media Player. You need to make sure that on the Player tab, ‘Connect to internet’ is ticked. Then untick RTSP/UDP under network. If you’re streaming proxy settings box is blank, delete the file WMSDKNS.xml in C:Documents and SettingsYour UsernameLocal SettingsApplication DataMicrosoftWindows Media11.0 For more detailed instructions on the above please visit my post about it here: Napster won’t stream songs anymore [...]

  2. David David Says:
    October 4th, 2008 at 2:30 am

    Hallel…. Hallelu…uh, GOSH! That worked! I’ve been trying to watch Napster Videos or stream songs to see if I like them for months!!Someone tag this web page with all the keywords a good search engine needs;Napster,Vista,Problems, and STREAMING!.

    Thanks ever so much for the help!I can now not only stream songs from Napster and watch their admittedly limited list of videos, but I think my receding hairline is filling in and I’m pretty sure a cavity I had went away.Woohoo!!

    Thanks again.

  3. Doroteja P Doroteja P Says:
    October 21st, 2008 at 7:31 pm

    Amazing. After months of searching for the solution on Napster, on the web I FINALLY find the actual solution, not another half-assed “solution.” Thank you for making it simple, clean, and idiot-proof. This has been frustrating me so much since not only could I not stream Napster, but also any other music application that relies on the internet. Thank you!!

  4. Angie Jay Angie Jay Says:
    October 25th, 2008 at 11:51 am

    Blimey you are a genius !!!! thanks !!!! I can now play my music !!!!

  5. Interventional Cardiology Interventional Cardiology Says:
    October 31st, 2008 at 4:04 am

    I’ve had this problem before. Just run through the steps he listed above and it should work. If not, reset default settings for both Napster and Windows Media Player.

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